Correct an Auto-Cut Problem for Hold Pickup Slips

To correct an issue with hold pick-up slips on certain EPSON® and other line printers, where the paper is not cut properly at the end of the slip:

  1. Open your EPSON Printer Preferences - Document Settings, and set Paper Source to no automatic feed and no automatic cut.
  2. Select Circulation, Options from the Polaris Shortcut Bar, or click pbutCircOpt00021.gif. The Circulation Options dialog box appears.
  3. Select the Receipt Printer Options tab. The Receipt Printer Options tabbed page appears.
  4. Select (check) Auto-cut at the end.

Important:
For line printers such as the Star® TSP series that cut the paper correctly, leave the Auto-cut at the end option unchecked.

Note:
This setting is also available in Polaris Administration (Patron Services parameters - Hold slip pickup options). See Set up hold pickup slips.

  1. Click OK on the dialog box.